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HP Selling HP Servers, Converged Systems and Services Sample Questions:

1. You are selling an HP customer a new solution and want to recommend HP Proactive Care. The customer has purchased HP Foundation Care in the past for other HP solutions. Which benefit does Proactive Care offer this customer that Foundation Care does not?

A) firmware updates
B) 24x7 coverage window
C) health scan
D) hardware support

2. A customer tells you that the warranty will provide sufficient services for their company. Which customer requirement cannot be met through a warranty?

A) escalation management
B) coverage window from 8AM to 5PM
C) replacement of defective parts
D) new parts that use the default configuration

3. Which Starling Out customer trigger validates an opportunity for HP server solutions?

A) We need to maintain our stable and highly-skilled workforce.
B) We need to consider outsourcing our IT to an offshore third party.
C) We need to cut down on expensive overtime costs in IT.
D) We need to both retain our existing customers and acquire new customers.

4. Your SMB customer currently relies on networked PCs and is looking for a first server solution. Which HP ProLiant server offers the best business value to this customer?

A) HP ProLiant ML500 server
B) HP ProLiant DL300 server
C) HP ProLiant MicroServer
D) HP ProLiant DL500 server

5. Which return on value does the HP ProLiant Gen9's efficient cooling provide versus Cisco UCS?

A) HP ProLiant Gen9's efficient cooling provides 40% savings.
B) HP ProLiant Gen9's efficient cooling provides 50% savings.
C) HP ProLiant Gen9's efficient cooling provides 5% savings.
D) HP ProLiant Gen9's efficient cooling provides 20% savings.

Solutions: