Prepare C_FSM_2211 Question Answers Free Update With 100% Exam Passing Guarantee [Q69-Q90]

Prepare C_FSM_2211 Question Answers Free Update With 100% Exam Passing Guarantee [2024]

Dumps Real SAP C_FSM_2211 Exam Questions [Updated 2024]

SAP C_FSM_2211 Exam Syllabus Topics:

Topic	Details
Topic 1	Know the main architectural components as well as the basic features of the administration module Explain the entire end-to-end execution steps starting from consumer self-service
Topic 2	Outline the use cases of Smartforms and how to create and use them Explain the basic concepts of integration between SAP Field Service Management
Topic 3	Explain the basic concept of Crowd service Explain the features of mobile Field Service Management application and know how to accept
Topic 4	Explain where to find analytic reports in SAP Field Service Management Outline the features of Planning and Dispatching and know how to create and assign a service call
Topic 5	Mobile SAP Field Service Management application Know the advantages of using business rules and how to apply them for different use cases

 

NEW QUESTION # 69
What are the components of a trigger in a business rule? Note: There are 3 correct answers to this question.

• A. Variables
• B. Conditions
• C. Action
• D. Execution count
• E. Event

Answer: A,B,E

NEW QUESTION # 70
Which actions are possible with the data loader? Note: There are 2 correct answers to this question.

• A. Enable data validation
• B. Export
• C. Generate sample upload file
• D. Choose Data update option

Answer: C,D

NEW QUESTION # 71
In Which steps of the end to end service process does SAP Field service management contribute to the overall customer experience?
Note: There are 2 correct answers to this question.

• A. Mobile Field service execution
• B. Customer Feedback Management
• C. Parts Logistics
• D. Workforce management

Answer: A,B

NEW QUESTION # 72
What assumptions / facts go for Querying?
Note: There are 2 correct answers to this question.

• A. DTOs have to be referenced by variable definitions
• B. T-SQL supported
• C. Core SQL supported
• D. DTOs have to be referenced by alias

Answer: C,D

NEW QUESTION # 73
What is the first step a technician needs to take to add a Smartform within SAP Field Service Management Mobile App. Choose the correct answer.

• A. Select a Template
• B. Select a linked object
• C. Select a record from the linked object
• D. Select whether is mandatory

Answer: A

NEW QUESTION # 74
What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.

• A. Import queries.
• B. Modify an existing query or create a new query.
• C. Use pre-assembled reports.
• D. Use pre-assembled queries.

Answer: B,D

NEW QUESTION # 75
What statements are correct regarding company types? Choose the correct answer.

• A. Define value mapping for product types
• B. Usage of ERP Master data in ERP scenario
• C. Reserved material as organization of parts for a particular activity and reservation of stock
• D. Inventory Management can be used in standalone scenarios

Answer: B

NEW QUESTION # 76
As a service planner, you are viewing the list of best matching technicians, which information is displayed?
Note: There are 2 correct answers to this question.

• A. Missing Skills
• B. Availability Status
• C. Worktime pattern
• D. Booked assignments

Answer: A,B

NEW QUESTION # 77
As an administrator, which actions can you take on the Time and Material journal tab? Note: There are 3 correct answers to this question.

• A. Approve
• B. Review
• C. Release
• D. Delete
• E. Close

Answer: A,B,D

NEW QUESTION # 78
How do you activate the integrated checkout feature in the SAP Field Service Management mobile app? Note:
There are 3 correct answers to this question.

• A. Activate permissions.
• B. Enable company settings.
• C. Adjust cloud account settings.
• D. Create custom business rules.
• E. Configure checkout workflow steps.

Answer: A,B,E

NEW QUESTION # 79
For which of the following steps in the service call lifecycle is the dispatcher typically responsible? Note:
There are 2 correct answers to this question.

• A. Release the assignment.
• B. Perform the activity checkout.
• C. Set the service call to Technically Completed.
• D. Set the service call to Finished.

Answer: A,D

NEW QUESTION # 80
How can a developer update a record in SAP Field Service Management through the API?

• A. Using a REST-based service
• B. Using a SOAP-based service
• C. Using an OData service
• D. Using an RFC-enabled service

Answer: A

NEW QUESTION # 81
You want your customers to be able to create service requests from the Customer Self-Service portal. What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.

• A. You must have a portal user account.
• B. You must have Moment-Sets defined for equipment.
• C. You must have auto-release of assignments.
• D. You must have business rules configured.
• E. You must have equipment records against your account.

Answer: B,D,E

NEW QUESTION # 82
Which operations can be performed by default on embedded report templates? Note: There are 2 correct answers to this question.

• A. Users can modify report templates.
• B. The SAP support team can modify report templates.
• C. Administrators can preview report templates.
• D. Users can delete report templates.

Answer: B,C

NEW QUESTION # 83
What information is stored in the QR code used in the Customer Self-Service portal?

• A. Customer Self-Service portal URL
• B. SAP Field Service Management URL
• C. Moment-Sets specific short URL
• D. Equipment specific short URL

Answer: D

NEW QUESTION # 84
What can you personalize in the Customer Self-Service portal? Note: There are 3 correct answers to this question.

• A. Portal background image
• B. Portal logo
• C. Menu icons
• D. Main and accent colors
• E. Landing page

Answer: A,B,D

NEW QUESTION # 85
The field technician needs to visit a customer for regular maintenance of all their printers. For each printer, the same type of data needs to be captured in the Smartform. What Smartform element is used to create such a functionality?

• A. Attachments
• B. Drop-down list
• C. Picker
• D. Series

Answer: D

NEW QUESTION # 86
What can you set in a scheduled business rule? Note: There are 2 correct answers to this question.

• A. Frequency
• B. Notification
• C. Condition
• D. Order

Answer: A,D

NEW QUESTION # 87
Which of the following activities are carried out by a crowd owner within the Single Tenant Crowd Service?
Note: There are 3 correct answers to this question.

• A. Review and close assignments.
• B. Register a partner company.
• C. Review company certificates.
• D. Accept an assignment.
• E. Approve technician skills.

Answer: B,C,E

NEW QUESTION # 88
As an administrator, you want to send automatic notifications to your technician when you are finished modifying the approval status of an effort item related to your technician's service call. Which company setting will you activate within the administration module?

• A. CoresSystems.Mobile.ApprovedEffortsModificationAIlowed
• B. PushNotifications.ActivityChanges.En
• C. CoreSystems.CoresystemsFSM.DL.Notifications.Enabled
• D. CoreSystems.CoresystemsFSM.Mobile

Answer: A

NEW QUESTION # 89
What are prerequisites when integrating FSM with SAP CRM? Note: There are 2 correct answers to this question.

• A. Configure workflow step
• B. Define value mapping for product types
• C. Setup IFIows in CPI
• D. Define Moment set

Answer: B,C

NEW QUESTION # 90
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