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Microsoft AB-620 Exam Syllabus Topics:

Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions:

Question 1

An agent in Copilot Studio must retrieve real-time data from an external system that exposes a REST API.
The API returns structured JSON data and requires authentication.
The agent must call the API during conversations to fulfill user requests.
The agent must retrieve real-time data from the external system by calling an authenticated REST API during a conversation.
The solution must use a supported mechanism that executes the REST API call and the call must be explicitly configured to run at runtime.
You need to determine which approaches add the REST API to the agent.
Which two solutions meet the goal? Each correct answer is a complete solution.
NOTE: Each correct selection is worth one point.

A. Create a topic variable and use a Formula to parse the API endpoint string.
B. Add the REST API as a tool and call it either by using a topic or agent instruction.
C. Configure an HTTP action and invoke it from a topic during the conversation.
D. Enable generative answers and rely on the model to fetch the REST API data automatically.
E. Add the REST API as a knowledge source so the agent can query it during conversations.
F. Create a global variable to store the API URL and call it using a Redirect node.

Question 2

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen.
An agent uses a flow that calls an external service which can occasionally fail or time out.
When a failure occurs, the agent must meet the following requirements:
- Must not terminate silently.
- Must send a notification containing the error details.
You need to configure the agent flow so that failures are handled in a controlled and predictable way.
Solution: Configure run after conditions for failure paths.
Does the solution meet the goal?

A. Yes
B. No

Question 3

Drag and Drop Question
A company wants to extend an agent in Copilot Studio by calling an external REST API to retrieve and update data.
To meet the business needs, the REST API must be added following a correct dependency order.
You need to add a REST API to the agent so it can be invoked during conversations.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

Question 4

A solution containing an agent in Copilot Studio is moved across environments. The agent relies on configuration values that are different between environments and are managed as environment variables.
You must ensure the following:
- Configuration values are managed through environment variables that
supports ALM.
- Runtime behavior reflects updates to environment variable values.
You need to implement environment-variable usage that supports ALM and ensures correct runtime behavior.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Use environment variables as read-only in Copilot Studio and change their values in the appropriate administrative authoring experience.
B. Assume that all environment variable updates take effect immediately at runtime for all variable types without republishing.
C. Allow builders to change environment variable values directly in Copilot Studio during topic authoring to speed deployment.
D. Replace environment variables with hard-coded values inside the agent so that runtime behavior is always consistent across environments.
E. Store external reference values as environment variables so the agent solution can move between environments while keeping the agent definition the same.
F. After an administrator updates a non-secret environment variable, republish any agents that use the variable so the change is effective at runtime.

Question 5

A company is building an agent in Copilot Studio.
The agent must meet the following requirements:
- Responses must be grounded in approved internal content.
- The agent must be able to retrieve information from configured data
sources in a topic.
You need to configure the agent so that topic responses are grounded from custom data sources.
What should you configure?

A. Add a custom prompt that tells the agent to answer only from company data.
B. Configure knowledge sources in a generative answers node.
C. Add SharePoint as a knowledge source only at the agent level.
D. Increase the response length limit to improve answer completeness.
E. Enable analytics to review which topics users trigger most often.

Solutions: