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HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

1. If a customer is looking to print only mono pages, what should you recommend'?

A) an HP MFP flow device
B) an HP LaserJet printer
C) an HP OfficeJet Printer
D) an HP DesignJet printer

2. A customer is looking to combine the functionality of a variety of devices in one space-saving device. What should you recommend?

A) any HP small workteam printer
B) an HP multifunction printer
C) an HP Flow Scanner
D) HP Quick Sets

3. According to research conducted by Gartner, which approach will result in a reduction of 10-30% of the printing and managing costs associated with end-user interaction, IT support and infrastructure, administration and procurement, and facilities?

A) the use of management tools like HP Web Jetadmin, HP Universal Print Driver, and HP Color Access Control
B) the use of printers that have high capacity and easy to replace toner cartridges that lower cost per page
C) the use of a balanced portfolio of printers and MFPs at the departmental and workgroup level
D) the use of printers specified to have greater than 6000 pages Recommended Monthly Page Volumes

4. Your customer needs a discreet personal computing device for their reception area. Which form factor should you recommend?

A) tower (TWE)
B) desktop mini (DM)
C) ultra slim desktop (USDT)
D) small form factor (SFF)

5. What helps HP achieve best-in-class reliability?

A) using the HP Total Test process
B) resellers giving HP feedback on how reliable their printers are
C) allowing millions of customers to test HP printers when they buy them
D) using expensive premium and exotic materials

Solutions: