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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Design the Interactive Flow of Your App20%- Slack app workflow design
  • 1. Build business workflows in Slack apps
    • 2. Design interaction patterns aligned with Slack architecture
      Apps in the Slack Platform7%- Slack app fundamentals and workspace automation
      • 1. Identify collaboration patterns for Slack app teams
        • 2. Identify when to use Slack surfaces (home, modals, messages)
          • 3. Recommend how to automate and enhance operations on a Slack workspace
            App Deployment and Infrastructure- Deployment considerations
            • 1. Maintain and scale Slack applications
              • 2. Deploy Slack apps to cloud or web hosting environments
                Slack APIs and Development- API usage and integration
                • 1. JSON data structures and payload handling
                  • 2. Slack Web API and event-based APIs (HTTP, WebSockets)

                    Salesforce Certified Slack Developer Sample Questions:

                    1. You are designing a Slack app that processes confidential information.
                    What is the most important security practice to implement?

                    A) Store all confidential data in a public Slack channel for ease of access
                    B) Regularly change the app's API key and share it with all users for transparency
                    C) Use simple authentication methods to facilitate user access
                    D) Implement robust encryption for data both in transit and at rest


                    2. If you need to build a Slack app that should update in real-time whenever someone reacts to a message in a channel, which API should you use?

                    A) Web API with reactions.add method
                    B) Events API subscribing to reaction_added events
                    C) Web API with conversations.history method
                    D) RTM (Real-Time Messaging) API


                    3. A company wants to develop a Slack app for facilitating internal helpdesk requests. The app should allow employees to report issues and track their resolution status.
                    Which feature would be most effective for this app?

                    A) Create a dedicated channel where employees post their issues and track their resolution
                    B) Implement a bot that employees can interact with to report issues and receive updates on their resolution status
                    C) Use a slash command for employees to submit helpdesk requests
                    D) Set up a modal form for issue submission and email notifications for updates


                    4. If you are creating a Slack app that needs to manage and create channels in a workspace, what OAuth scope is most appropriate?

                    A) channels:write
                    B) users:read.email
                    C) channels:read
                    D) chat:write


                    5. What is an important expectation to meet when submitting an app to the Slack Directory?

                    A) The app should be capable of functioning independently without any integration with Slack's APIs
                    B) Ensuring that the app adheres to Slack's security standards and has passed a thorough security review process
                    C) Providing a subscription-based monetization model within the app to ensure ongoing financial viability
                    D) The app must offer unique functionalities not found in any existing apps in the Slack Directory


                    Solutions:

                    Question # 1
                    Answer: D
                    Question # 2
                    Answer: B
                    Question # 3
                    Answer: B
                    Question # 4
                    Answer: A
                    Question # 5
                    Answer: B

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