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Salesforce Communications Cloud Accredited Professional Sample Questions:

1. UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.

A) Cart Based API using Omni Out
B) Digital Commerce API
C) Custom API via lightening Out
D) Digital commerce SDK

2. Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?

A) Both commercial and technical assets need to be present in Salesforce to successfully process the MACD orders.
B) Large assets volume should be logically partition with staged migration, consider on demand migration to allow seamless operations
C) Only Migrate the assets needed when customers are trying to place MACD orders.
D) Only Commercial assets need to be present in salesforce to successfully process the MACD orders.

3. Universal containers is a communication service provider using communication cloud. A member of UC's legacy- system IT team has provided a consultant with an extract of all the existing products from the legacy system and asked the consultant to migrate the data to communication cloud which two question should the consultant ask in this scenario to clarify the data migration strategy?

A) Can we rationalize products to a smaller number?
B) Are there customer specific offerings?
C) Which of the provided products are still actively sold?
D) Which of the products are inactive?

4. Exclusive VPN corporation wants to automate their offering of complete B2B services and realizes that their order can be very large and will from time to time violate Order Management's Document size limits. Which two techniques can a consultant use to migrate the risk of large order hitting governor limits?

A) User enterprise sales model capabilities to ensure orders are split by site prior to submission to order management.
B) Split Line Items in the same order before submitting the order and request an increase to order size limits
C) Ensure platform Events mode is enabled for Order Management
D) Asynchronously submit the order to Order Management to allow decomposition and orchestration to happen separately.

5. UC rolling out new offer, which must be fulfilled using industries order management. Orchestration must integrate with the provisioning system, which accepts a different payload for activating the service What is the recommendation approach for designing the orchestration while minimizing unnecessary configurations?

A) Create two orchestration plans, one having the activation orchestration item and other with deactivation item. Configure the orchestration items based on the products
B) Create one orchestration plan definition with two orchestration definition having mutually exclusive condition. Configure the scenario to include both Add and disconnect actions.
C) Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure scenario to map activation to add action and deactivate
D) Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure one scenario to map activation to Add action and deactivation to disconnect action

Solutions: