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CompTIA PDI+ Beta Sample Questions:

1. A technician waits for a customers print job to complete and then connects their laptop to the printer using a crossover cable. The technicians laptop IP address is 192.168.1.99 and the printers IP address is 192.168.1.100. The technician cannot access the printer webpage or receive a ping reply from the printer. Which of the following is the cause of this problem?

A) The subnet mask settings are improperly configured.
B) The NIC card in the printer needs to be reset using the board jumpers.
C) The DNS settings are improperly configured.
D) The technicians laptop is configured for DHCP.

2. Which of the following multimeter settings should be used to measure the exposure lamp for continuity?

A) AC voltage
B) DC voltage
C) Resistance
D) Diode check

3. Which of the following BEST describes why the color gamut for printers and monitors are different?

A) Monitors have higher HVPS voltages than printers.
B) Monitors use subtractive color while printers use additive color.
C) Monitors use additive color while printers use subtractive color.
D) Monitor screens distort the colors displayed over time.

4. A customer has a deadline to print a large job and their printer requires parts which will not arrive in time. They are very frustrated with the technician and the printer. Which of the following is the BEST response?

A) Explain that there are other customers who also need attention and the schedule cannot be changed.
B) Explain there is nothing else that can be done and the customer wil have to deal with it.
C) Empathize with the customers situation and suggest rerouting this job in order to meet the deadline.
D) Explain the part wil be arriving the next day and the unit will be serviced at that time.

5. Which of the following items can be found in a dual component developer unit?
(Select TWO).

A) Auger
B) Transfer belt
C) Thermistor
D) Toner supply motor
E) Magnetic roll

Solutions: