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HP HP2-I14 Exam Syllabus Topics:

HP Selling HP Supplies 2020 Sample Questions:

Question 1

How do Original HP cartridges compare to non-HP cartridges in terms of customer-ready print quality?

A. Original HP cartridges yield more than twice the number of customer-ready prints.
B. Mechanism breakdowns caused by non-HP cartridges result in prints that fade more quickly.
C. Non-HP cartridges continue to work even though the ink has run out, which can damage the printheads.
D. Original HP cartridges produce prints that are 33% more smear-proof.

Question 2

What can you do to verify that printing supplies are not counterfeit?

A. Use a smartphone to scan the bar code on HP ink cartridges and the QR code on HP toner cartridges.
B. All HP and Samsung toner cartridges carry a security label that you can check dy looking for the holographic features.
C. All HP and Samsung ink cartridges carry a security label that you can validate by using an infrared scanner.
D. Security labels on HP ink and toner cartridges are identical including the serial number that you need to enter at hp.com/go/anticounterfeit.

Question 3

Which print cartridge recycling option does HP offer?

A. In some countries, HP customers can order free recycling envelopes and boxes with pre-paid shipping.
B. HP has installed recycling kiosks in Fortune 500 companies for convenient return of used supplies.
C. HP has authorized recycling partners in more than 50 countries that will send brand new ink cartridges when customers return empty ones.
D. In each Original HP print cartridge package, HP includes prepaid shipping labels for free and convenient return of empty cartridges.

Question 4

A potential customer Is a new startup working to establish its reputation for quality. The company needs to make a good impression with the introductory documents it sends to its mailing list. Why should this customer use Original HP supplies?

A. Original HP supplies can help the company lower their carbon footprint, helping to establish the company's sustainable image.
B. HP world-class manufacturing partners carefully manage internal supply chains and follow industry best practices on security.
C. The company can execute high-volume, complex printing jobs with Original HP supplies faster than If they use non-HP supplies.
D. The company can get professional-quality precision output from their HP printers from the first page to last.

Solutions: