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HP Selling HP Printing and Computing Services Sample Questions:

1. Which statement is true about Service Lines?

A) All Printer Services lines are available for consumers who buy contractual services.
B) 8W support covers all business levels for Custom Integration Services.
C) The 8W supportline is available for consumers.
D) R4 Commercial support is only available to Small and Medium Business (SMB).

2. Which benefits can partners derive from selling and delivering HP services rather than their own services? (Select two.)

A) Partners receive a percentage of the rebate payment on their sales.
B) Partners can minimize costs with labor refunds for the services delivered on behalf of HP
C) Partners receive extra rebates on all HP equipment sold.
D) Partners pay lower list prices on product line (only printer and computer) in scope

3. Why is HP Printing and Computing Services Specialization profitable for partners? (Select two.)

A) The specialization enables partners to deliver services on behalf of HP and generate additional profit.
B) Partners can start accumulating rebates on sales from day one on new or already sold hardware
C) Partners will benefit from extra discounts by buying hardware from HP
D) HP can dispatch partners to resolve server related issues on already sold hardware

4. Which service protects mobile workers in many parts of the world?

A) Mobility
B) Accidental Travel Protection
C) Travel
D) Defective Media Retention

5. What is the added value of selling HP Services for consumers?

A) HP Services can extend the life of the consumer's hardware purchase.
B) HP Services can extend the life of the consumers hardware purchase, provide peace of mind, and make sure consumers have access to fully qualified professionals who can care for their equipment
C) Consumers can stop worrying about a lack of IT skills as HP Services make sure they have access to fully qualified professionals who can care for their equipment.
D) HP Services add more value for consumers by giving them everything that is relevant to their multi-device environment.

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