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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

Question 1

You can select multiple files to upload into a workspace in the Documents feature.

A. False
B. True

Question 2

Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)

A. SIP
B. Outbound Proxy
C. WebRTC
D. Gateway

Question 3

If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?

A. In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.
B. In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.
C. In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.
D. In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section

Question 4

Which feature is used to share a document of size 1 GB size through chat?

A. Attach Button
B. Add web links
C. Drag and Drop
D. Workspace sharable link

Question 5

Profiles can contain various types of information about people in your organization. What is one reason that it is important to have employees complete their profile information?

A. Searches performed in the Genesys Cloud suite use information in the profile to return appropriate results.
B. When employees have free time, they can review biographies of their peers.
C. The profile information can be used to keep LinkedIn information updated.
D. The education information can be verified against the human resources database.

Solutions: