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IIC C131 Exam Syllabus Topics:

IIC Advanced Skills for the Insurance Broker and Agent Sample Questions:

1. In risk management, how can a risk be transferred?

A) By using contracts
B) By reducing the risk through loss prevention
C) By eliminating the risk
D) By self-insuring

2. The owner of a small bookstore arranges to have a reputable courier deliver an expensive set of antique encyclopedias to the store after it closes. The next morning, he notices several encyclopedias are missing from the set. He reports this situation to his broker, who advises that the loss will be covered under his commercial property broad form if he can provide which type of proof?

A) Evidence that the loss occurred as a result of mysterious disappearance
B) Sworn statement from the courier that the set was delivered in its entirety
C) Declaration under oath confirming it was a fidelity loss
D) Documented evidence showing the encyclopedias were in the owner's care, custody, and control

3. Charlotte, a broker, is meeting a potential client in person, and hopes to close the new business account. The potential client is a contractor, a line of work which Charlotte also has past experience in.
a) Explain how Charlotte can present herself professionally in the meeting to establish credibility with the client.
b) Explain the value of establishing credibility with the client and the value Charlotte brings to the interaction.

4. How do privacy laws impact brokers?

A) Third parties must submit notarized written requests for the broker to release the insured's claims information.
B) Provincial privacy legislation follows the same rules and regulations as federal privacy legislation.
C) Implied permission is given when a potential client asks for a quote.
D) Brokers may be held accountable for third parties' duty to provide appropriate privacy protection to clients.

5. How can a broker BEST investigate a roofing contractor's operations to identify liability exposures?

A) Ask the client to detail what a typical project involves
B) Speak with past customers of the contractor
C) Ask the client what type of claims they are worried about
D) Read reviews on the contractor's website

Solutions: