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Cisco 642-467 Exam Syllabus Topics:

Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:

1. Which four of the following will allow a Cisco Unity Express system administrator to add new mailboxes to the system? (Choose four.)

A) Choose Voice Mail > Mailboxes to add new mailboxes.
B) Mailboxes can be created when users are imported from Cisco Unified Communications Manager Express.
C) Choose Configure > Users and check the Create Mailbox check box.
D) Choose User Defaults > Create Mailbox.
E) Choose Configure > Groups. The Configure Groups window appears. Click Add. The Add a New Group window appears. Complete the information fields and check the Enable notification for this user/group checkbox.
F) Choose Voice Mail > VM Defaults and click Add Mailboxes.

2. Which troubleshooting tool is used to check and verify the individual modules in the Cisco Unified Presence server?

A) Cisco Unified Presence Viewer
B) Cisco Unified Real Time Monitoring Tool
C) Cisco Unified Presence System Troubleshooter
D) Cisco Unified Presence Monitoring Tool

3. Refer to the exhibit.

Which Cisco Unified Personal Communicator status has the user selected?

A) Do Not Disturb
B) Available
C) Out of Office
D) Away
E) In a Meeting

4. What is the next logical step in troubleshooting Cisco Unified Presence and Cisco Unified Personal Communicator in a live production environment if the Cisco Unified Presence System Troubleshooter and Server Health Tools do not help resolve the issue?

A) Enable tracing and use Cisco Unified RTMT to review the traces.
B) Reset the Presence Gateway.
C) Restart Cisco Unified Communications Manager.
D) Uninstall and re-install Cisco Unified Personal Communicator.
E) Restart the Cisco Unified Presence server.

5. As a voice implementation engineer, you have been asked to deploy Cisco Unified Presence. Cisco Unified Presence needs to communicate with Cisco Unified Communications Manager for user data synchronization.
What must you configure to make sure that Cisco Unified Presence uses the same authentication to communicate with Unified Communications Manager?

A) a Java Telephony Application Programming Interface user in Cisco Unified Communications Manager and point it to Cisco Unified Presence
B) an application user super group access and point it to Cisco Unified Presence
C) an Administration XML Layer user and point it to Cisco Unified Presence
D) an end-user in Cisco Unified Communications Manager and point it to Cisco Unified Presence
E) the standard CCMSysUser, which is created as an application user and point it to Cisco Unified Presence
F) a VPN profile in Cisco Unified Communications Manager and point it to Cisco Unified Presence

Solutions: