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Avaya 7004.1 Exam Syllabus Topics:

SectionObjectives
Maintenance and Troubleshooting- Fault diagnosis and recovery
  • 1. Troubleshooting telephony and network issues
    • 2. Alarm analysis and log interpretation
      System Upgrades and High Availability- Upgrade and resiliency features
      • 1. Redundancy, survivability, and backup strategies
        • 2. Software upgrade procedures
          System Administration and Configuration- Configuration management
          • 1. User, telephone, and feature administration
            • 2. Dial plan and numbering configuration
              Communication Server 1000 Architecture and Maintenance- Communication Server 1000 platform architecture
              • 1. Hardware and software maintenance concepts
                • 2. System components and deployment models
                  Networking and Routing- Network configuration
                  • 1. IP networking and gateway configuration
                    • 2. Routing, zones, and signaling parameters

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      1. Click the Exhibit button. %

                      You are asked to review the existing trunk information for your customer.
                      According to the Element Manager screen capture shown in the exhibit, which type of trunk is this?

                      A) Virtual Trunk
                      B) Direct Inward Dial
                      C) Recorder Announcement
                      D) Central Office Trunk


                      2. An enterprise has a network with Communication Server 1000E systems running RIs 7 x IP Peer Network. For this network, when are the Digital Signal Processor (DSP) resources required?

                      A) when interworking is necessary to third-party SIP-enabled products
                      B) when it is necessary to transcode between IP and circuit-switched devices
                      C) when a compressed media channel is required without circuit switching
                      D) when interworking is necessary to third-party H.323-enabled products


                      3. Click the Exhibit button.

                      You are adding ten digital telephones as required by a customer work order. The customer wants the user to see the calling or called name associated with the number dialed.
                      Which Customer Level feature from the list shown in the exhibit, must first be provisioned before you can enter names in at the station level?

                      A) Listed Directory Number
                      B) Call Redirection
                      C) Call Party Name Display
                      D) Feature Options


                      4. Click the Exhibit button.

                      A Communication Server 1000 RIs. 7 x customer is adding a new Human Resource department with eight IP telephone users. The customer has asked for the telephones to be programmed with consecutive Directory Number (DNs) from their DID range (20002099).
                      Which number sequence is available to meet the customer's requirements?

                      A) 2050 - 2057
                      B) 2001 - 2008
                      C) 2010 - 2017
                      D) 2091 - 2098


                      5. Click the Exhibit button.


                      A customer has deployed a Communication Server 1000 RIs. 7 x system at their site. You have been asked to swap two telephone sets shown in the print-outs.
                      What win you ten me customer regarding this request?

                      A) These two telephones cannot be swapped because they are not in the some Call Pickup group.
                      B) These two telephones cannot be swapped because they do have compatible
                      C) These two telephones can be swapped because they both have the same VCE Class of service.
                      D) These two telephones can be swapped because they are both assigned to TGAR 1.


                      Solutions:

                      Question # 1
                      Answer: A
                      Question # 2
                      Answer: B
                      Question # 3
                      Answer: C
                      Question # 4
                      Answer: D
                      Question # 5
                      Answer: B

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