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Avaya IP Office Configuration and Maintenance Sample Questions:

1. A CEO has a dedicated line for private incoming calls. As the company does not use voicemail, the CEO would like these calls to be routed to the Sales hunt group, if "Do Not Disturb" has been set up. Which two slops are needed to create the incoming Call Route (ICR) to meet the CEOs needs? (Choose two.)

A) Under destination enter a fallback extension and fill in the Sales hunt group call number.
B) Under destination create an overflow extension to route calls to the Sales hunt group.
C) Create an Incoming Call Route with a default destination of the CEO.
D) Create an ARS with the DID/DDI of the CEO.

2. Which type of trunking is used between nodes on a Small Community Network (SCN)?

A) El/T1 PR1
B) H.323
C) IPDECT
D) SES

3. For an IP500v2 to support third-party call accounting software, which two setting must be set in the IP Office to get the application to work? (Choose two.)

A) Set CDR.
B) Install Delta Server.
C) Set SMDR.
D) Set IP address of call accounting software.

4. In which folder on the SD card would you place the firmware files (.bin) for an IP telephone?

A) /dynamic
B) /Ivmail
C) /primary
D) /temp
E) /backup

5. In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

A) General
B) Log on
C) Advanced
D) Dependencies

Solutions: